Lotus Notes is the desktop based email client application that provides teams to access emails, calendars and contacts. Basically it integrates IBM collaboration tools and Domino Business applications to ease the communication within an organization. This article is focused on troubleshooting error: ‘The database is being taken offline and cannot be opened Lotus Notes’. Discussed problems, causes and step by step solution to resolve issue.
Below are the three main scenarios when lotus domino the database is being taken offline and cannot be opened problem occurs:
Problem: With in Domino Server, while compacting mailbox database and when you attempt to access your mail, the below error is displayed:
Error Message: The database is being taken offline & cannot be opened
Why it occurs?
Usually caused when a task is processing on a database and you tried to open it. Task do not allow access to a database while it is in process.
To fix the above problem try below solution:
If you are admin then can run the ‘Windows Process Monitor’ inbuilt Windows utility to see what applications are accessing a file in real time and try to close it to resolve Domino error ‘the database is being taken offline & cannot access database’.
Problem: In Domino, when doing a restore to point in time with Netbackup backup logs reports the below error message:
To fix the above error change the time to wait for the Domino database to go offline= 60 seconds. (by default it is 0 seconds)
Problem: Sometimes “The database is being taken offline and cannot be opened” error message may occur when Lotus Notes is launched.
Check the local log, if getting message “Unable to compact the cache.dsk”. To resolve this problem follow below steps:
Step 1: Close Lotus Notes Client. And Go To Temp directory.
Step 2: There you will find many cache.dsk files, after deleting it, you will be able to launch Lotus Notes without any problem.
Working on above fixes one can easily resolve the Domino error ‘the database is being taken offline and cannot be opened’. Below few more errors are displayed that user faces while accessing Domino Server:
This article equipped with the solutions to resolve Lotus Notes Domino error “the database is being taken offline and cannot be opened”. Working on above fixes user can easily access Domino Server.